Sysera Provides New Technology Vision for Optics Company
Sage business partner overhauls software and exceeds expectations of Ron’s Optical
Dublin, California – August 10, 2009 – Sysera, an authorized Sage reseller of Sage Accpac ERP and SageCRM business software, recently completed a new software and web store implementation for optics distribution company Ron’s Optical, which is located in Livermore, California.
Ron’s Optical, which had been using NetSuite for its business software platform, decided to look for a local Bay Area software provider in hopes of receiving best-in-class support in a timely and professional manner. “When I make an investment in business critical technology like accounting software and a web store platform, I really count on excellent customer support to keep my business successful,” says Melissa Scoppettone, President of Ron’s Optical. “In fact, customer support was at the top of our minds when we selected Sysera to implement our new business software.”
Using Sage Accpac ERP as the foundation, Sysera created a distribution solution that includes inventory management, financial reporting and national accounts management. The e-commerce platform, which includes a web store to facilitate customer orders, ties directly into the accounting software back-end of Sage Accpac. Every customer order from the website updates the Accpac accounting software inventory and order entry modules and then generates a shipping label in order to expedite order fulfillment.
“We design our Sage Accpac distribution solutions to minimize human intervention,” notes Susan Cardoza, owner of Sysera. “We always look for ways to improve a process, save time and cut down on errors caused by bottlenecks and manual data entry. Ultimately,” Cardoza adds, “we help our customers like Ron’s Optical by being highly responsive and available to help them when and where they need us.”
“Sysera delivered the level of service support we needed and more,” says Debbie Rodriguez, Director of Operations at Ron’s Optical. “They were very responsive to our needs throughout the implementation and Accpac training. We can’t imagine where we’d be without their business software knowledge, dedication and can-do attitude.”
Sysera provides Sage financial accounting and business software solutions to companies in the San Francisco Bay Area, Central California, Dublin and Northern California. Sysera specializes in Sage Accpac ERP, SageCRM, e-commerce, financial reporting and manufacturing solutions. Featuring strong integration between front and back-office applications, solutions from Sysera are helping companies run more efficiently in a variety of industries including distribution, manufacturing and professional services. Learn more about Sysera by going to http://www.sysera.net or by calling (800) 657-3344.